Tech Support & Contracts

Our computer network support contracts are specifically tailored to each clients’ needs. This allows us to offer the most comprehensive level of support while maintaining realistic cost of ownership levels. We aim to make sure that our client feels as though they have an in-house I.T. department without the costs associated with actually employing the staff.

A technical services agreement is a legal document that outlines how a service provider and client will work together. For example, it can define the scope of work, payment terms, deadlines, etc. Technical service agreements are used in a variety of business partnerships.

Several parameters must be considered when there is an exchange of service between a client and a service provider. These parameters commonly include the specification of the service provided, project duration, deliverables, compensation, etc. However, discrepancies might often be faced on both ends during the contract period. Thus both parties usually agree upon compensatory terms or negotiation. The confidentiality clause is also very important and helps to safeguard any personal and private information exchanged during the time of the project. As per this clause, both parties cannot share or leak any information about the other party.

 

Benefits of IT Contracts

Unlimited IT Support

We do not charge by the hour. If you are customer with a contract, you have unlimited help from our IT engineer

With the help of an online registration system, we register the work that has been done by our engineers in your work place

Visits of preventive maintenance to your network

Effective alignment resulting from the huge overall experience of our team

Artificial Intelligence is the new big thing in technology