Voice Over Internet Protocol
It is a technology that allows voice communication, such as phone calls, to be transmitted over the internet rather than traditional telephone networks.
With VoIP, analog voice signals are converted into digital data packets that are transmitted over your broadband connection.
It offers advantages such as cost savings, flexibility, and a wide range of features compared to traditional telephone systems. VoIP can be used through various devices, including computers, smartphones, and dedicated VoIP phones, making it a popular choice for businesses and individuals for both domestic and international calls.
Advantages of VoIP
Cost savings
Since VoIP uses the internet for transmission, there are no separate charges for voice and data services.
Flexibility & scalability
It can be used on various devices such as computers, smartphones, and dedicated VoIP phones.
Feature rich
These include voicemail, call forwarding, call waiting, conference calling, caller ID, and more.
Integrations
With other applications and systems, such as customer relationship management (CRM) software, email, and instant messaging.
Portability
Users can keep their phone numbers when moving or travelling, as long as they have access to an internet connection.
